Who we are

Our website address is: https://hughhamiltonwines.com.au.

What personal data we collect and why we collect it

Comments

When visitors leave comments/reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment where applicable.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We may collect the following information:

• name and job title
• contact information including email address and phone number
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• We may periodically contact you via phone regarding new products, special offers or other information which we think you many find interesting using the phone number which you have provided.
• Comply with our legal obligations
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

Data may be shared to a 3rd party where it is being used on/for the benefit of Hugh Hamilton Wines sales. At no stage will we share or sell your data to any 3rd party marketing company.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

We store information in different ways, including in paper and electronic form. The security of your personal information is important to us and we take reasonable steps to protect it from misuse and loss and unauthorised access, modification or disclosure. Some of the ways we do this are:

• confidentiality requirements for our employees
• back-up and archiving systems
• security measures for systems access (passwords to terminals containing databases)
• training for staff involved in database programs and maintenance
• only allowing access to personal information where the individual seeking access is required to do so as part of their employment with us or has satisfied our identification requirements
• security for the building

What data breach procedures we have in place

In line with the Privacy Act 1988 and the updates to include information regarding a breach in data for customers/staff. Hugh Hamilton Wines will comply with all laws and requirements to notify both the individual and also the state and federal governments where required. If in the case of a data breach the following procedures will be followed:

• notify all individuals to whom the relevant information relates – this method will apply if it is not practicable to separately identify persons who may specifically be affected by the breach
• notify affected individuals – where we are able to separate out particular individuals who are at risk from the breach
• if neither of the above are practicable, we will communicate the breach by publishing a statement on our website and/or by taking reasonable steps to publicise it.

Industry regulatory disclosure requirements

If you have any issues you wish to raise with us or would like to discuss any issues about our Privacy Policy, you can email your issue to enquiries@hughhamiltonwines.com.au

For more information about privacy in general, you can visit the Federal Privacy Commissioner’s website.